30-Day Snout-to-Tail Guarantee
If your gentle giant's debut outfit or bed does not fit like a dream, your first size exchange is 100% free with pre-paid return shipping.
30 Days In-Home Trial
Test the gear on daily park strolls and patio naps. You have 30 days from delivery to evaluate real comfort and durability.
Free 1st Size Swap
Need extra ease across a deep chest span? We dispatch your replacement size right away and cover the return postage.
Prompt Refunds
Prefer a full return? Refunds are issued back to your original payment method within 3 to 5 business days of inspection.
How To Initiate An Exchange or Return
Email [email protected] with your Order ID and your dog's chest measurements.
Our concierge will email you a prepaid return shipping label and courier drop-off instructions.
As soon as tracking registers scan at the courier, your calibrated new size is expedited to you.