Atelier Knowledge Base
Frequently Asked Questions
Clear answers regarding gentle giant sizing, orthopedic foam care, high-pull strength specs, and our 30-day guarantee.
1. Big Dog Sizing & Biomechanics
How do I measure my large dog for the correct size? ↓
The two most vital measurements are Chest Girth (the widest circumference around the ribcage directly behind the front legs) and Neck Base Circumference. Because breeds like Bernese Mountain Dogs, Boxers, and Rottweilers have deep chests, size up if your dog is near the upper limit of a bracket.
What if the size is too snug or loose when it arrives? ↓
You are protected by our free 1st size exchange policy! Simply email us at [email protected] and we will dispatch a replacement size with pre-paid return postage.
2. Orthopedic Beds & Furniture Protection
Will StayPaw orthopedic beds flatten under dogs weighing over 100 lbs? ↓
Never. Standard polyfill beds collapse quickly under heavy weight. StayPaw beds feature medical-grade CertiPUR-US high-density memory foam engineered specifically to maintain full orthopedic loft under gentle giants up to 160+ lbs.
Are the bed covers completely machine washable? ↓
Yes! All bed covers feature 360-degree hidden YKK zippers. Simply unzip the outer canvas or microsuede cover, remove the memory foam core, and machine wash in cold water on gentle cycle.
3. Harness Strength & Hardware Integrity
How strong are your buckles when a giant dog suddenly lunges? ↓
Every harness is built with military-grade box stitching and aviation-grade zinc alloy hardware tested to resist over 800 lbs of instantaneous pull force. No brittle plastic snap buckles are used on primary stress points.
Still Have Questions About Your Gentle Giant?
Our Boulder concierge team is on standby to assist with sizing consultations and custom breed calibrations.
Talk To Concierge